Terms of Service

Last updated: 18 October 2026

These terms are the agreement between you and Sorted Systems ("we", "us"), the publisher of AI Pre-Wedding Photo. Using the app means you accept them. If you do not accept them, do not use the app.

Questions about anything here: info@sortedsystems.in

Who may use it

You must be 18 or older — or the age of majority where you live, if that is higher — and able to enter into a contract. The app is for personal use by the people whose photographs are being used. If you are using it on behalf of an organisation, you confirm you are authorised to accept these terms for it.

What the service does

You upload photographs of yourself, or of yourself and your partner. Our AI generates styled images from them — a new scene, a different outfit, a portrait, or a cleaned-up version of the photo you gave us.

Which styles, modes, tiers and prices are available is shown in the app, and the app is always the current answer. We add, change, price and retire them over time, and doing so does not change these terms.

Your account

Keep your sign-in details to yourself. You are responsible for what happens under your account. Tell us at once if you think someone else has access to it.

Credits and packs

Credits are the app's currency. Each kind of shoot costs a set number of credits, and the cost is shown before you confirm anything.

Packs are bought as a bundle and give a fixed number of shoots of a specific kind, at a lower effective price than credits. A pack may carry a validity period; when it does, the expiry date is shown when you buy it, and again on Profile → Plans & orders at any time afterwards.

The rules that follow are how the app actually behaves:

Pack shoots are always spent before credits, so a pack cannot quietly lapse while you pay in credits for the same thing.
Credits never expire. Pack shoots expire on the date shown, and anything unused on that date is lost.
If a shoot fails on our side, what it cost comes straight back — the credits to your balance, or the shoot back onto the pack it came from. A refund does not extend a pack's expiry date; the validity belongs to the purchase, not to how many times a shoot failed.
Credits and pack shoots have no cash value, cannot be transferred between accounts, and cannot be exchanged for money.
Deleting your account forfeits any credits and unused pack shoots.

Purchases are made through Apple's or Google's store, and that store's own terms and refund policy apply to the payment itself. The price you pay is the one the store shows you, in the currency of your store country, including any taxes the store collects. Prices may differ between countries and may change; a change never applies to something you have already bought.

A shoot that ran and produced an image is not refundable on the grounds that you did not like the result — see *What AI can and cannot do*. If a shoot failed, it is refunded automatically, and if something went wrong that the app did not catch, tell us and we will put it right.

Photos you upload

You must have the right to upload every photo you submit, and the consent of everyone appearing in it.

Do not upload photographs of anyone under 18. Our automated checks reject apparent minors, and deliberately working around that check is a serious breach of these terms.

You keep ownership of the photos you upload. You give us permission to process them only to produce the images you asked for, and to run the safety and quality checks described in the Privacy Policy. That permission ends when the photos are deleted, which happens automatically seven days after a shoot finishes — or, if you delete the shoot or ask us for help with it, when the Privacy Policy says they are deleted.

What you may not do

Do not use the service to:

create sexual, hateful, violent, deceptive or harassing imagery;
depict a real person without their consent, or impersonate anyone;
produce anything that would mislead someone about a real person, an event, or something that did not happen;
create material that infringes someone else's copyright, trademark, publicity or privacy rights;
resell or sublicense access to the service, or automate it beyond ordinary personal use;
attempt to bypass the safety checks, the credit system, rate limits, or any other protection;
interfere with the service, probe it for vulnerabilities, or use it to break any law.

We may refuse a generation, suspend an account, or close one, for any of these. Where we close an account for a serious breach, unused credits are forfeited. Where we get it wrong, tell us and we will restore the account and the balance.

Images we generate

The images we generate for you are yours. You may use them personally and commercially, and we claim no ownership of them.

Two limits apply, and both are about other people rather than about us:

Owning an image does not give you rights over anybody in it. Everyone shown must have consented, and that consent is yours to obtain.
The same style, prompt and model can produce similar images for other users. We cannot and do not grant exclusivity over a style or a look.

We may not deliver an image at all if a safety check rejects it. When that happens the cost is refunded.

What AI can and cannot do

Generated images are made by machine learning models, and models make mistakes. They can produce artefacts, distorted hands, wrong jewellery, odd fabric, incorrect skin tone, a face that is not quite yours, or an image that is simply wrong or unflattering. Output quality also depends heavily on the photos you provide — the app shows guidance on what works before you upload.

This is a limitation of the technology, not a defect in the product, and no setting or price tier removes it. We do not promise that any particular image will be accurate, realistic, a good likeness, or fit for any purpose you have in mind.

You are responsible for what you do with a generated image. Before you share, print, publish or use one commercially, look at it and satisfy yourself that it is accurate and appropriate for what you are using it for. If you publish an image that turns out to be wrong, misleading, or offensive to someone in it, that is your decision and your responsibility, not ours. Where the context could mislead somebody, say that the image is AI-generated.

Tell us when something goes wrong. If the app produces an image that is badly wrong, unsafe, offensive, or that should never have been generated, report it to info@sortedsystems.in with the order or shoot reference — the app shows one on every order under Profile → Plans & orders. We investigate every such report, remove the image from our storage where it should not exist, fix the underlying prompt, model or safety check, and refund the shoot where the fault was ours. Reporting a problem never counts against your account.

Feedback

If you send us an idea or a suggestion, we may use it to improve the service with no obligation and no payment. We will not identify you as its source without asking.

Availability and changes

The service is provided as-is and as-available. We depend on third-party AI providers and cloud services, and we may change models, prices, styles, limits or features at any time, and may suspend the service for maintenance. We do not guarantee uninterrupted availability, a particular processing time, or that a style you used before will still be on offer.

We may update these terms — for a new feature, a new legal requirement, or to make something clearer. The date at the top changes when we do, and for a significant change we will tell you in the app. Continuing to use the app after that means you accept the update. If you do not, stop using the app and delete your account; anything you already bought stays governed by the terms in force when you bought it.

Help and refunds

You can ask for help with any shoot from that shoot's menu in the app. A first reply may come from an AI assistant; it is always labelled as one, and a person on our team can take over at any time. Refunds are decided only by our staff. A refund returns what the shoot cost — credits, or a shoot to the pack that paid for it — once per shoot; if that pack has expired, we return the shoot's current price in credits instead. You keep the photograph.

Ending it

You may stop using the service at any time and delete your account from inside the app. Your account is closed at once and its contents are erased 30 days later, as the Privacy Policy describes. We may end or suspend your access if you breach these terms, if we are required to by law, or if we discontinue the service — in which case we will give what notice we reasonably can. The sections on generated images, responsibility, liability and governing law survive the account being closed.

Liability

Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot be limited by law.

Subject to that, and to the fullest extent the law allows:

We are not liable for indirect, incidental or consequential loss, for lost profits, lost opportunity, or loss of data.
We are not liable for any loss arising from your use of a generated image, including how it is received by anyone who sees it.
Our total liability for any claim is limited to the amount you paid us in the three months before the claim arose.

You agree to cover us against claims brought by a third party that arise from photographs you uploaded without the right or the consent to do so, or from your use of a generated image in breach of these terms.

Things outside anyone's control

We are not responsible for failures caused by events outside our reasonable control — network or cloud outages, a provider withdrawing a model, power or connectivity failures, industrial action, or acts of government.

The rest

If any part of these terms is found unenforceable, the rest stays in force. Not enforcing something once does not waive it. You may not transfer your rights under these terms; we may transfer ours if the business is sold, and your rights go with it. These terms, plus the Privacy Policy, are the whole agreement between us about the service.

Governing law

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute arising from them.

If you use the app as a consumer and live outside India, you also keep the protection of the mandatory consumer laws of the country you live in, and you may bring a claim in the courts there. Nothing in these terms takes away a right those laws give you, and where they give you more than these terms do, they apply.

Contact

Sorted Systems — info@sortedsystems.in

To report a problem with a generated image, include the order reference shown in the app.