Delete your account

Two ways, and neither needs a reason.

In the app (immediate)

Open the app and go to Profile → Delete account. The account stops working straight away.

By email

If you have already uninstalled the app, email info@sortedsystems.in from the address you signed up with, with the subject Delete my account. We action these within 7 days.

What gets deleted, and when

Straight away: your account can no longer be signed into on any device, we stop sending it notifications, and any remaining credits are forfeited.

Kept for 30 days, then erased permanently: everything else — the photos you uploaded, every image we generated for you, the photos any personal model was trained on, your wedding details and saved cards, what you bought, your credit history and your help requests. Only our support staff can see it in that time; it is kept so that a question, a refund request or a payment dispute made after you leave can still be answered. You are free to sign up again with the same email address at any time.